It was certainly a delight to deal with The Sleep Factory.  We couldn’t be more excited about our new mattress which arrived last Friday evening.  John was very thorough and kind showing us various options. He set up the delivery as promised and took away our old mattress and box spring. The new mattress has so many features – up and down, massage, lumbar support, lighting, Wi-Fi, etc. I’m still checking the Manual for automatic breakfast in bed!  We enjoy it very much and are having great sleeps.



“ We were on the market for a specialty mattress for my mom, who has some issues with her back.  The guys at Sleep Factory didn’t push and took the time to ask the right questions and tried as many options as my mom wanted, until she felt totally comfortable.  We appreciate how they were so knowledgeable and caring.  Thank-you! ”


“ This guys are amazing!  No hassle, super patient, know their stuff, all possible options and gave us a great deal.  That simple.  Highly recommended. ”


“ Factory Outlet deals with the service of a high end store.  We tried many other places and were never treated so well at a mattress store.  They gave us the best price with no bargaining.  Our family will keep going back to the Sleep Factory for sure. ”


“ I went to The Sleep Factory on Sunday. He was really informative, listened to whatever wild request we had, wasn’t pushy, and was really nice to work with. The company has well-trained him and should be commended for his wonderful customer service. We bought 2 mattresses from him. From now, my wife Laura and I will recommend The Sleep Factory any day!  Nice doing business with you! Please pass this along to his bosses and give him a pat on the back. ”


“ I recently bought a mattress from you guys. I just wanted to let you know I had a great experience buying my first mattress. Zach was incredibly helpful and patient. He helped me pick out a mattress, got me free financing, kept it in storage for me while I was away on a trip and helped me load the mattress on my car. It was amazing service all the way through and I wanted to let you know that I wrote up something similar on your Google review’s page.  Thank you for your help, I just wanted to bring it to your attention that I had a great experience because of Zach. (Sorry if I spelt the name wrong)  Thanks, Tian  ”