Serta Staytrue

​To Our Valued Customers,

For over 42 years of business in Ontario, we have always been dedicated to supporting and helping our communities, customers and employees.

We have been closely monitoring how the COVID-19 outbreak has been evolving.  Our retail stores are closed temporarily to help curb the spread of the virus.  We will continue to follow the recommendations of the Provincial Government and Public Health Agency of Canada and we will keep you informed about the latest developments so you can shop with peace of mind.

We have taken the necessary steps and will continue to ensure the health, safety and well-being of everyone in our retail locations once our doors re-open:

Retail In-store measures:

• Disinfecting all frequently touched surfaces such as counters and handles
• Hand sanitizers are available in all stores
• All our employees have been educated as per The W.H.O and Health Canada’s recommendations about hygiene practices to prevent the spread.
• All our employees have been asked to maintain a one metre (3 feet) social distance from all customers and co-workers.

Find comfort in shopping online www.sleepfactory.com and find available assistance from knowledgeable sales associates through our online live chat or by email at inquiries@sleepfactory.com.

Delivery services measures:

Our delivery personnel have been advised to take precaution and follow guidelines as mentioned above to help prevent the transmission of the virus at the time of delivery.  For additional measures, a contact-free delivery service is also available. Please contact us for further details.

Inventory

All our mattresses are made in Canada including all Serta, Sealy, Beautyrest, King Koil and our own Signature Collection mattresses.  We do not foresee a shortage in supply since all manufacturers are based in Ontario.

We wish you and your families good health and safety during this difficult time.

The Sleep Factory